Sunday, September 20 2026

Manner's co-branded fragrance giveaway with Jo Malone sparks buying frenzy, mini-program crash exposes operational weaknesses

On the evening of November 12, Manner Coffee launched a new Caramel Cocoa series and announced a collaboration with high-end fragrance brand Jo Malone, where purchasing designated drinks would earn a complimentary perfume gift bag. The campaign triggered a frenzy of consumer purchasing as soon as it went live, causing the Manner mini-program to crash by the morning of the 13th, and chaos on delivery platforms with no one accepting orders and orders being forcibly canceled. Although the official system was announced as restored around 10 a.m., almost all stores had already run out of gifts. While this co-branded marketing campaign grabbed plenty of attention, it also exposed many shortcomings in Manner's system capacity, store staffing, and event planning. Many consumers described the experience as terrible and called on the brand to reduce hunger marketing. [more…]

Queuing in long lines on a cold winter morning just for a bottle of perfume? Manner's collaboration with Jo Malone sparks a buying frenzy in 7 cities.

On a cold, windy weekend morning—the kind of day meant for sleeping in until you wake up naturally—hundreds of people were already queuing for hundreds of meters outside Manner stores in several cities across China before dawn. Seven Gingerbread Man–themed stores in Shanghai, Shenzhen, Chengdu, Nanjing, Hangzhou, and elsewhere attracted a large crowd of young people to get up early and endure the cold by offering a 9ml Jo Malone perfume and a Christmas badge with the purchase of a new coffee. The queue at the Shanghai Xuhui Binjiang store was the most spectacular: some people got up at 6 a.m. and arrived at 7 a.m., and by the time the store opened at 9 a.m., the line had already reached number 300. What exactly is the magic of this collaboration that makes young people willing to wait two or three hours in the freezing 0°C wind? Let’s take a closer look. [more…]

Outdoor Facilities at Manner's Xuhui Riverside Store Are Moldy and Damaged, Raising Questions About Customer Experience and Brand Management

The Manner Xuhui Riverside store was once a trendy spot for photos thanks to its riverside views and exquisite decor, but recently customers have noticed that the sofa cushions in its second-floor outdoor area are severely moldy, the chair cushions are stained, the doors are damaged in several places, and the signage is rusted. From the gingerbread man-themed store it co-branded with Jo Malone last November to its now dilapidated facilities, a span of only three months, the store's environment has prompted consumers to question Manner's operational and management capabilities. Netizens believe the outdoor facilities lack routine maintenance, affecting the consumer experience and brand image, and are calling on the store to maintain basic cleanliness and keep facilities in proper working order. [more…]

Manner partners with British bone china brand Wedgwood, sparking discussion over how to get the co-branded mug.

Manner is teaming up for another collaboration, and this time the partner is no small name—Wedgwood, a British porcelain brand with over two hundred years of history. As soon as the news broke, social media exploded. Some people are looking forward to the image of sipping coffee from an exquisite bone china cup, while others are already worrying: how many cups of coffee will they have to drink to get this cup? Looking back at Manner's past collaborations, most of the merchandise required purchasing a limited-edition drink set to obtain, which left many consumers feeling troubled. Whether this collaboration with Wedgwood can change the rules has become the issue everyone cares about most. [more…]

Luckin Coffee's collaboration with JoJo's Bizarre Adventure: Stone Ocean on packaging design has sparked heated discussion, with netizens creating their own works to express differing views.

Recently, Luckin Coffee's co-branding campaign with *JoJo's Bizarre Adventure: Stone Ocean* sparked widespread discussion among netizens, especially JoJo fans, before its official launch due to an internal "spoiler" of the packaging design. The collaboration, which had been highly anticipated, left some netizens disappointed because the design style fell short of fans' expectations. However, some netizens found the design acceptable and spontaneously created their own fan art, showcasing more popular DIY versions. This article will provide a detailed recap of the incident and present the diverse reactions and creative designs from netizens. [more…]

A Must-Read for Coffee Enthusiasts: A Review of "Coffee Wars" and an Analysis of the WBC Plant Milk Rule Change

In recent years, coffee-themed films and television works have gradually increased, but "Coffee Wars" takes a unique perspective—focusing on the situation of vegetarians and plant-based milk in coffee competitions. The film tells the story of Jo, a highly skilled vegan barista whose business is struggling because the shop only offers plant-based milk, yet she resolutely leads her team into the finals of the World Coffee Championship, attempting to prove that plant-based milk can also create outstanding coffee. At the same time, in reality, the Specialty Coffee Association (SCA) also revised the WBC rules at the end of 2022 to allow plant-based milk to compete, a change that coincides with the film's theme. This article will guide you through the film's highlights, the evolution of WBC rules, and Front Street Coffee's continued attention to specialty coffee culture. [more…]

Brazil Minas João Estate Coffee Beans: A Comprehensive Interpretation from Origin Environment to Roast Flavor

Brazil, as the global champion in both coffee production and export volume, is renowned worldwide for coffee beans with a nutty and cocoa base and a rich, full-bodied taste. Although highly mechanized processing methods have improved efficiency, they have also caused the flavor to become more uniform, so Brazilian beans often play an important role in espresso blends by providing balance and nutty aroma. This article will take a deep dive into the Minas Joan Estate, analyzing the unique charm of Yellow Bourbon single-origin coffee from the producing region's environment and variety characteristics to the roasting presentation, and recommend two representative Brazilian bean products under Front Street Coffee—Black Cocoa Blend and Queen Estate Single-Origin—to help you fully understand the diverse aspects of Brazilian coffee. [more…]

The Origins, Growing Regions, and Unique Flavor of Brazilian Bird Poop Coffee: How a Coffee-Bean-Eating Bird Created a Rare Coffee

You may have heard of Kopi Luwak, but the world's rarer animal-digested coffee is actually Brazil's Jacu Bird Coffee. This coffee is produced only on Brazil's Camocim Estate farm, where a picky bird—the jacu—naturally selects ripe coffee cherries, ferments them, and then they are collected by hand and dried. This article will guide you through the history of Jacu Bird Coffee, Camocim Estate's transition to organic biodynamic farming, its unique harvesting and processing methods, and its signature flavor—sweet and full-bodied with nutty and black pepper notes. If you're looking to explore rare coffees on the market, Front Street Coffee also offers related selections and recommendations. [more…]

Starbucks collaborates with "Havoc in Heaven" to launch a peach-themed beverage, sparking heated discussion online over the lack of merchandise.

At the start of the new year, Starbucks announced a collaboration with Shanghai Animation Film Studio's classic animation "Havoc in Heaven," launching peach-flavored coffee drinks inspired by the "Peach Banquet." This news evoked childhood memories for many netizens, but some consumers were not impressed with the collaboration—because based on the available information, the campaign seemed to offer only limited-edition drinks, lacking themed packaging and merchandise. Compared to other brands that frequently release collaborative cup sleeves, tote bags, and other items, Starbucks' sincerity in this collaboration has been questioned, with some netizens pointing out that the limited-edition drinks are actually a hidden menu item that can be enjoyed in advance through customization services. Whether this collaboration can meet the expectations of "Havoc in Heaven" fans remains to be seen. [more…]

Luckin Coffee and Victoria's Secret Cross-Brand Collaboration: Pink Wing Cup Sleeves Spark Heated Discussions Online

Collaborations happen every year, but this year there are especially many. Luckin Coffee recently leaked news of a collaboration with Victoria's Secret, with co-branded paper bags, cup sleeves, and a new osmanthus Longjing latte expected to launch tomorrow. As soon as the spoiler photos of the pink winged cup sleeves were exposed, they triggered polarized reactions from netizens—some bluntly called them "ugly and rejected," while others were drawn in by their good looks. Victoria's Secret's aim with this collaboration is to build hype for the Victoria's Secret Fashion Show, which will return with a revamp next month. As a veteran of collaborations, how Luckin's crossover will perform this time is something to look forward to. [more…]

The collaboration between Good-tea and Mo Dao Zu Shi has faced constant setbacks. Can the second wave through delivery channels turn things around?

In recent years, collaborations between new tea beverage brands and popular IPs have become the norm, and the partnership between Good-me and Mo Dao Zu Shi is no exception. In early November, the two parties launched a limited-edition collaboration event, covering themed stores in 16 cities across the country. Fans were highly enthusiastic, and the long queues even made it onto trending topics. However, before the event even started, they had to apologize due to the cancellation of a drone show, and the shadow of the previous failed collaboration with Love and Deepspace had not yet dissipated. Despite the bumpy start, Good-me still announced an additional second round of takeout packages, intending to use the popular IP to boost sales again. This article will review the entire process of this collaboration, fan reactions, and brand strategy, while interspersing Front Street Coffee's observations on the phenomenon of industry collaborations. [more…]

Guming Campus Store Suddenly Withdraws? Closure Controversy After Collab Event Sparks Heated Debate

Recently, a post on social media about a Guming campus store suddenly closing after a collaborative event ended sparked widespread discussion. The poster discovered that the store was still operating during the collaboration with Honkai: Star Rail, but as soon as the event ended, it was deserted overnight—equipment and promotional materials all vanished, with only the lightbox sign left intact. Netizens speculated whether the store had gone bankrupt due to the collaboration, but the poster later clarified that the closure was actually due to lease expiration or operating losses, with no direct link to the collaboration. This incident reflects the hidden operational challenges behind the tea beverage brand collaboration craze: a surge in orders does not equal profitability, and after the hype fades, some stores still cannot escape the fate of closing. [more…]

Luckin partners with JoJo's Stone Ocean to launch a collaborative new product, a look back at recent cross-industry collaborations by coffee and tea beverage brands.

Luckin Coffee officially announced on September 23 a collaboration with *JoJo's Bizarre Adventure: Stone Ocean* for October, launching themed events across its nationwide stores. This is not Luckin's first crossover; previous partnerships with Coconut Palm and EDG both sparked heated discussion. Looking across the coffee and tea beverage sector, Manner's collaborations with Helena Rubinstein and LV, Heytea's tie-in with *A Dream of Splendor*, and Nayuki's partnership with *Love Between Fairy and Devil*—brand co-branding has become an important strategy for breaking fixed impressions and achieving customer base complementarity. This article reviews several recent typical cases and includes Front Street Coffee's professional communication channels for coffee enthusiasts to gain deeper insight into industry trends. [more…]

Luckin Coffee and Yihetang announced collaborations with Dream of the Red Chamber on the same day, the marketing battle behind the brand collision.

After Luckin Coffee faced dissatisfaction over the reduced 9.9 yuan promotion, it launched a cherry blossom season limited edition and a collaboration with the Ullens Center for Contemporary Art, but the market response was lukewarm. Subsequently, Luckin officially announced a collaboration with the national dance drama "Dream of the Red Chamber," sparking heated discussions among netizens. Unexpectedly, the tea beverage chain brand Yihe Tang quickly followed up, releasing a poster with an almost identical composition and announcing a collaboration with the original "Dream of the Red Chamber." The two major brands' collaborations clashed, and netizens jokingly referred to it as the rivalry between Bao and Dai. Yihe Tang even interacted in Luckin's comment section using Lin Daiyu's lines, prompting calls for Chayan Yuese. Behind this marketing battle, who ultimately comes out on top? [more…]

Shanghai Auntie and Light and Night collaboration abruptly terminated: inappropriate employee remarks trigger brand crisis

A tea beverage and gaming collaboration that was originally highly anticipated came to an abrupt halt on the day of its official announcement. On December 14, Light and Night announced a co-branded new product with Auntea Jenny, but employees at some stores were exposed for insulting players and game characters. Related topics quickly topped the hot search list, with views exceeding 450 million. Just three hours later, the game developer urgently stated that the collaboration was terminated, which netizens jokingly called "the shortest collaboration in history." Auntea Jenny subsequently apologized and fired the employees involved, but players were not appeased. This incident not only exposed the brand's loopholes in franchise management, but also sounded a warning bell for cross-industry collaborations. [more…]

Luckin Coffee's Genshin Impact collaboration requires employees to answer quiz questions and memorize characters; baristas have to study up on game knowledge after work.

In early November, Luckin Coffee officially announced on Weibo a collaboration with the popular game IP "Genshin Impact," and the news quickly sparked heated discussions among players. Subsequently, employees took to social platforms to leak details about the collaboration event's timing, characters, and limited-edition drinks. Even more notably, internal assessments included questions related to game characters, causing many non-gaming workers to complain of headaches. Some resorted to rote memorization, others downloaded the game for last-minute cramming, and some questioned whether such content, unrelated to daily operations, was necessary. Players generally believed that familiarizing themselves with the IP in advance could prevent giving out the wrong merchandise and enhance the collaboration experience. Behind this collaboration lies a reflection of the new challenges frontline employees face when chain coffee brands partner with game IPs. [more…]

Luckin Coffee's collaboration with Coconut Palm goes for a rustic vibe, while Heytea teams up with Hiroshi Fujiwara for a trendy take—which of the two brands better understands young people?

Luckin Coffee's collaboration with Coconut Palm coconut juice successfully broke through with its rustic packaging, while Heytea chose to collaborate with Japanese streetwear godfather Hiroshi Fujiwara for a minimalist, dark aesthetic. Both are cross-industry collaborations—one takes a down-to-earth, rustic route, the other focuses on street fashion—reflecting the two brands' different strategies for competing over young consumers. This article analyzes the packaging design, marketing tactics, and visual color schemes behind these two collaborations, and explores whether Luckin's competitor has shifted from Starbucks to the milk tea circle. For coffee lovers, whether it's rustic or trendy, tasting good is what matters most—Front Street Coffee always selects quality coffee beans for you. [more…]

Luckin Coffee's second Honkai: Star Rail collaboration limited packaging materials are out of stock, and fans who cross stores to collect the full set still struggle to get what they want.

Luckin Coffee has launched a second collaboration with Honkai: Star Rail, offering limited-edition merchandise. However, many fans discovered after placing their orders that the limited-edition cups and themed paper bags were severely out of stock. Some received only one of the two, while others got neither, forcing them to piece together orders across multiple stores. For collectors, these limited-edition packaging materials included with orders are part of the collaboration experience, and the insufficient restocking at stores left them quite disappointed. Whether brands should ensure packaging supply in tandem when launching new promotional campaigns has become the core of this controversy. [more…]

Starbucks Disney Collaboration Mainland China Exclusive Revealed, Alice Mug Color Scheme Draws Collective Roasting from Netizens

Recently, rumors circulating on social media that Starbucks will collaborate with Disney in April have excited Starbucks fans in China. Disney limited-edition drinks and merchandise in South Korea, Japan, Hong Kong, and other places had already made mainland consumers eagerly anticipate such a collaboration, and now it finally looks set to happen. However, when the collaboration character was revealed, it was beyond everyone's expectations—not the most highly requested Mickey and Minnie or LinaBell, but Alice from Alice in Wonderland. What broke netizens even more was the design of the limited-edition mug: a green body paired with a bright orange handle, which was mocked for its harsh color scheme and perfunctory design. Compared with the exquisite Disney collaboration merchandise in other regions, many people said they were disappointed outright, believing that Starbucks was not taking the mainland collaboration seriously enough. Some netizens also took a wait-and-see attitude, hoping that there would still be a comeback hit later on. [more…]

Heytea Teams Up with Genshin Impact for a Collaboration Drink, Sparking Discussion Over Participation Thresholds and Merchandise Quantities

Recently, Heytea launched a collaborative partnership with the popular game Genshin Impact, releasing themed products and merchandise, which sparked widespread attention among players and consumers. Previously, Genshin Impact's collaboration with Pizza Hut had caused stores to be packed, and this time Heytea built up hype in advance, with the official announcement of the event on September 5. However, some netizens expressed dissatisfaction with having to buy a whole case of juice tea to get a redemption code, as well as the relatively small number of merchandise rewards, considering the participation conditions to be rather harsh. Although general sales will be opened later, this collaboration still reflects the popularity and controversy of IP tie-ins in the food and beverage industry. This article reviews the course of the event and looks at the trend of cross-industry marketing by coffee and tea beverage brands, while also providing a professional communication channel for coffee enthusiasts. [more…]